Terms of Service

These Terms of Service are effective as of September 14, 2026. By using this website, submitting a form, starting a chat, booking online, calling from a website link, or requesting service, you agree to these terms.

HVAC Ministries is operated by HVAC Ministries LLC. The business displays Oregon CCB #236663 for Oregon contractor licensing reference.

This website is provided for general information, online booking, lead capture, customer communication, and service-request purposes. You agree not to misuse the website, attempt unauthorized access, interfere with embedded tools, submit false information, upload harmful files, or use the website for unlawful purposes.

We may update, suspend, remove, or change website content, forms, offers, service descriptions, and third-party tools at any time.

Website forms, chat, online booking, and email are not guaranteed emergency communication channels. If you believe there is an immediate danger, gas smell, electrical hazard, fire, carbon monoxide alarm, medical emergency, or other urgent safety issue, leave the area if needed and contact emergency services or the appropriate utility provider first.

Posted hours, appointment availability, online booking windows, and response times may change. Submitting a request does not guarantee same-day service, emergency service, or a specific appointment time until confirmed.

Online booking, lead forms, phone calls, text messages, and chat requests are requests for service or estimates. An appointment is not final until accepted or confirmed by us or through our scheduling provider.

You agree to provide accurate contact information, service address, access details, equipment information, and relevant site conditions. You are responsible for ensuring that an adult or authorized representative is available when required for the service visit.

We may decline, reschedule, cancel, or modify service requests due to safety concerns, service-area limits, weather, access problems, equipment limitations, inaccurate information, staffing availability, or other business reasons.

This website uses Housecall Pro and related tools for booking, lead capture, chat, reviews, scheduling, dispatch, estimates, invoices, payments, and customer communication. Your use of those embedded tools may also be governed by Housecall Pro privacy policies and terms.

Third-party services, including Housecall Pro, payment processors, financing providers, analytics providers, review platforms, maps, and social media sites, are operated by their own providers. We are not responsible for their separate systems, availability, security, policies, or terms.

Website content, service descriptions, offers, rebates, financing references, and pricing examples are for general information only and may change without notice. Final pricing depends on diagnosis, equipment, parts, system condition, site access, labor, permit requirements, code requirements, and other job-specific factors.

Any estimate, proposal, discount, rebate, financing option, or offer is subject to written confirmation, eligibility, availability, expiration dates, third-party approval, and applicable terms. Financing, credit, rebate, and promotional programs may be offered or administered by third parties and are not guaranteed by this website.

By submitting your phone number, email address, booking request, chat message, or lead form, you authorize us and our service providers to contact you about your request, appointment, estimate, invoice, service history, review request, or related customer service matter by phone, text, email, voicemail, or similar methods.

Marketing communications are optional where required by law. You can opt out of non-essential messages where supported, but we may still send transactional or service-related communications when allowed.

Payment terms, deposits, diagnostic fees, trip charges, invoices, accepted payment methods, financing options, and collection processes may be confirmed separately in writing, through Housecall Pro, or through another payment provider.

You are responsible for paying approved charges, invoices, deposits, cancellation fees, diagnostic fees, equipment costs, and other agreed amounts when due. Late, unpaid, disputed, or reversed payments may be subject to lawful collection activity, service suspension, or other remedies.

Manufacturer warranties, equipment warranties, parts warranties, labor warranties, workmanship guarantees, maintenance-plan benefits, and exclusions are governed by the written documents or proposal terms provided for the specific job. Website statements do not replace those written terms.

Warranty coverage may be affected by misuse, lack of maintenance, unauthorized repairs, existing system condition, customer-provided equipment, third-party work, power issues, environmental conditions, code violations, or conditions outside our control.

Website content is general information about HVAC services and is not a substitute for an in-person inspection, professional diagnosis, manufacturer instructions, code review, permit review, safety evaluation, or written proposal.

You should not rely on website content alone for safety-critical HVAC, gas, electrical, ventilation, indoor-air-quality, refrigerant, combustion, or code-related decisions.

The website design, text, images, graphics, logos, layout, and other content are owned by or licensed to the business unless otherwise stated. You may not copy, reproduce, scrape, republish, or use website content for commercial purposes without permission.

The website is provided on an as-is and as-available basis. We do not guarantee that the website, booking tools, forms, chat, analytics, third-party widgets, or external links will be uninterrupted, error-free, secure, or always available.

To the fullest extent allowed by law, we are not liable for indirect, incidental, consequential, special, punitive, or exemplary damages arising from website use, third-party platform issues, delays, unavailable appointments, data transmission problems, or reliance on website content.

These terms are governed by the laws of the State of Oregon, without regard to conflict-of-law rules, except where another law must apply. Some consumer rights cannot be waived and will apply where required by law.

We may update these Terms of Service from time to time. The updated version will be posted on this page with a revised effective date. Continued use of the website after updates means the updated terms apply going forward.

Questions about these terms can be directed to HVAC Ministries by phone at (779) 285-2717.